At stepchic.top, we are committed to safeguarding your privacy and ensuring transparency in how we manage your personal information. This Privacy Policy (“Policy”) outlines the nature of information we collect, how we utilize it, and your rights concerning your information. This Policy is applicable to your use of our website, its features, and our mobile applications.

1. Information We Collect

Information You Provide:

• Account Registration: When you create an account, we gather your first and last name, email address, and password.
• Usage Details: Additional details such as your phone number, mailing address, date of birth, and purchase information may be collected, particularly when utilizing specific online features or sending gifts.
• Transactional Data: For purchases, we collect payment information, including payment card details, billing address, and shipping address. Please note, we do not store payment card information.
• Communication Records: We maintain records of your contact information and the content of your communications when you reach out to us.

Information From Third Parties:

• Third parties may share information with us to enhance our Services or complete transactions. This includes:
  • Third-Party Accounts: Linking our Services to your social media or Google accounts.
  • Demographic Data: Aggregating demographic information from other sources to combine with data we collect about you.

Automatically Collected Information:

• We automatically log certain information when you interact with our Services, including device details, browsing history, IP address, and URLs of referring/exit pages. This encompasses:
  • Device Information: Details from your mobile device(s).
  • Tracking Technologies: Data collected through pixel tags, web beacons, and cookies.

2. How We Use Your Information

The information we collect is utilized to operate and enhance our business, including:

• Service Delivery: Providing products and services, responding to your inquiries, and offering customer support.
• Customization: Personalizing and improving our offerings to better suit your needs.
• Internal Research: Conducting research to enhance business processes and service delivery.
• Order Fulfillment: Facilitating the processing and delivery of your purchases.
• Customer Communication: Keeping you informed about your orders and responding to your queries.
• Marketing and Advertising: Delivering relevant content and marketing communications based on your browsing behavior.
• Security and Fraud Prevention: Verifying identity, preventing fraudulent activities, and bolstering security measures.
• Audit and Reporting: Conducting audits and generating reports on transactions and online interactions.
• Short-term Use: Customizing advertisements for short-term, transient use.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

4. Information Sharing

We may share your information to support our business operations, including:

• Service Providers: Sharing data with service providers, data processors, and contractors for:
  • Delivery services
  • Payment processing
  • Account management
  • Website hosting and improvement
  • Marketing and data analytics
• Advertising Partners: Collaborating with advertising partners who use cookies and other technologies to collect information for delivering targeted advertising.
• Social Media Integration: Including widgets or icons from social media providers that facilitate interaction or information sharing. These networks may collect browsing information even if you do not interact with the widgets.

5. Your Choices

You can access, view, and update your personal information through your account settings, which include:

• Name
• Password
• Mailing address
• Billing address
• Email address
• Phone number

Account Deletion: You can request the deletion of your personal information or account by contacting us. We will confirm your request within 45 days. Once deleted, your account will no longer be accessible.

Opt-out Options: You can opt out of marketing emails via your account settings, by clicking the “Unsubscribe” link in our emails, or by emailing us at remywu2023@outlook.com. Opting out will not prevent you from receiving transactional emails or responses to specific inquiries.

To limit information collection from Third Party Accounts, adjust the privacy settings on those accounts. To manage cookies, set your web browser to reject cookies or require permission before accepting them.

6. Security Measures

We implement various security measures to protect your information. Despite our efforts, we cannot guarantee complete security.

7. Children’s Privacy

We do not knowingly collect information from individuals under 18. Parents or legal guardians may use our Services on behalf of minors. For questions about our practices regarding children’s information, contact us at remywu2023@outlook.com.

8. Updates to This Policy

We may periodically update this Policy to reflect changes in our practices. Changes will become effective once posted, and the effective date at the top of the Policy will be updated accordingly.

9. Contact Information

For questions about viewing or updating your information, this Privacy Policy, or our privacy practices, please contact us at remywu2023@outlook.com.