Returns & Exchange
45-Day Money Back Guarantee
At Stepchic.top, we ensure your complete satisfaction with our products. If you’re not entirely happy with your purchase, we offer a straightforward 45-day money-back guarantee. Just return the item within 45 days for a full refund, no questions asked.
No Restocking Fees
Return any item within 45 days, and you’ll receive a full refund without any restocking fees. The product must be returned in its original condition and packaging. Refunds are typically processed within 3 business days after we receive your return.
Simple Return Process
Stepchic.top makes returns easy and stress-free. Return your items within 45 days in their original condition and packaging. Refunds will be processed using the same payment method you used for the purchase. If multiple payment methods were used, your refund may be divided accordingly. Damaged items may not be eligible for a refund or exchange.
Frequently Asked Questions
What if I am not satisfied with my purchase?
We offer a full money-back guarantee for items returned within 45 days of receipt. Simply ensure the item is in its original condition and packaging.
What does “no questions asked” mean?
It means we do not impose any conditions on our money-back guarantee. However, we value your feedback as it helps us improve our products and services.
For any questions about returns and refunds, please contact us at remywu2023@outlook.com.