We'd Love to Hear from You
Whether you have a quick question, need help with something specific, or just want to talk through a course idea — you're in the right place. Real humans. Thoughtful answers. No runaround.
How to Reach Us
Different questions call for different conversations. Pick the one that feels right.
Customer Support
Need help with your account, courses, or anything technical? Every message is read by a real person and we typically respond within one business day.
support@ruzuku.comBest for account questions, technical help, billing, or anything about using Ruzuku.
Questions Before You Start
Wondering if Ruzuku is right for what you're building? Curious about plans, pricing, or how it all works? We're happy to talk it through.
sales@ruzuku.comBest for questions about plans, pricing, whether Ruzuku fits your needs, or exploring a partnership.
Course Clarity Call
A free 30-minute conversation to explore your course idea, ask questions, or figure out if Ruzuku is a good fit.
Book a Free CallNo sales pressure. No obligation. We'd genuinely rather help you find the right platform — even if it's not us.
What to Expect
We know reaching out can feel like a gamble. Here's how we do things.
Real people read and respond to every message. No chatbots, no canned scripts.
We care about getting you the right answer, not closing a ticket quickly.
If we need time to look into something, we'll tell you — rather than send a generic reply.
It's perfectly fine to reach out with half-formed questions. We'll figure it out together.
The People Behind the Replies
When you reach out, you're talking to one of us.
Abe Crystal
Co-founder
Built Ruzuku because he believes technology should get out of the way and let you focus on teaching. Happy to talk course strategy, platform questions, or anything on your mind.
Miriam Crystal
Customer Support
Often your first point of contact when you reach out. Brings genuine care and creativity to every conversation — and loves helping you find the right approach.
Peter Smiley
Customer Success
Focused on helping you succeed with your course — especially useful if you're just getting started or thinking through your plan.
Arleen Barreiros
Customer Support
Believes in getting started before things are perfect. Ready to help at any stage — even if you're just exploring an idea.
We're a small team by choice — it means everyone here genuinely cares about the people we work with. Learn more about us
Not Sure Where to Start?
Our free Five Steps to Your Online Course training walks you through everything — from clarifying your idea to enrolling your first students. No fluff, no upsell. Just a clear path forward.
- Clarify your course idea and audience
- Design a learning experience that works
- Set up and launch without overwhelm
- Get your first students enrolled
100% free · Self-paced · No credit card required